Terms & Conditions
I acknowledge and confirm that I am ordering items listed on this website and agree to their following conditions:
Payments, Shipping, & Refunds
Payments
We accept the following forms of payment:
1. Credit Card through our website's secure checkout
2. Credit Card through our phone at 406-388-4867
3. Check or money order. After an online order is placed, we will hold your items for 7 days. If payment is not received within 7 days, we will release your order back into our inventory. All payments made with check will be held ten days from receipt of payment.
4. COD is available with prior approval before order is placed.
Shipping
1. Most orders shipped through USPS and will go Priority Mail or First Class, which provides delivery confirmation, but not very detailed tracking. If you want detailed tracking information, you must select FedEx or UPS options during checkout
2. Standard delivery time is 2-10 business days from the date your order was placed. 98% of our orders of in stock items are shipped same or next business day. If you would like your order sent overnight or with a delivery date guaranteed, we offer FedEx Express & UPS express shipping you will need to call us and make arrangements.
3. All shipping rates are quoted FOB If you would like to add insurance, you must call.
ALL FIREARMS MUST BE SHIPPED TO FEDERAL LICENSED FIREARMS DEALERS! NO EXCEPTIONS!!
Due to our current order load, there is a 2 business day delay on shipping until further notice. Please do not call to check on your order the same day it is made, it will only slows down shipping. We email tracking numbers on all orders when they are shipped.
Returns & Refund Policy:
Non-Firearm Purchases:
Refunds can be made on unused/unopened/unmodified merchandise only. All refund requests must be made within ten calendar days from the date the order was delivered and must be received by us within fifteen days from the date of delivery. All refunds must be returned at the buyers expense and must include a return authorization number. Original shipping charges are not refundable. All refunds are subjected to a 20% restocking fee.
We are not a warranty or repair provider for any manufacturer or distributor. All warranty and repair service/replacements must be obtained from the manufacturer of the item directly. If you have a problem with your item, we will provide you with contact information for the manufacturer.
Firearms:
All firearm sales are final.
Exchange Policy:
Non-Firearm Purchases: Exchanges can be made on unused/unopened/unmodified merchandise only. All exchange requests must be made within ten calendar days from the date the order was delivered and must be returned to us within fifteen days from the date of delivery. Exchanges can be credited up to the full purchase price of the item less shipping on both the new order and original order.
Firearms:
All firearm sales are final.
Order Cancellation Policy:
You may cancel an order ONLY if you contact us prior to shipping. We ship 95% of all orders within 36 hours of being placed, so you must contact us immediately if you wish to cancel your order.
TRADEMARKS
Gentry Custom LLC and other marks indicated on our site are trademarks owned exclusively by Gentry Custom LLC. The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not Gentry Custom LLC's, in any manner that seeks to disparages or discredit Gentry Custom LLC or in any manner that may cause confusion among our customers.
COPYRIGHT
All content on this website is the exclusive property of Gentry Custom LLC. Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.
PROTECTING YOUR ACCOUNT
Some portions of this website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.
LICENSE AND SITE ACCESS
Gentry Custom LLC grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching), modify any material, or any portion thereof, without the express written consent of Gentry Custom LLC. This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of Gentry Custom LLC. You are prohibited from using meta tags or any other hidden text utilizing Gentry Custom LLC 's name or trademarks without the express written consent of Gentry Custom LLC. Any unauthorized use of this websites voids the limited license granted by Gentry Custom LLC.
CONTENT SUBMITTED BY SITE USERS
If you do post content to this site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant Gentry Custom LLC and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Gentry Custom LLC or its affiliates for all claims resulting from content you supply. Gentry Custom LLC reserves the right to remove any content at our sole discretion.
LIMITATION OF LIABILITY
This site is provided by Gentry Custom LLC on an "as is" and "as available" basis Gentry Custom LLC makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of www.gentrycustom.com is at your own risk.
Gentry Custom LLC cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. Gentry Custom LLC will not be responsible for any damages of any kind resulting from use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages. By ordering on this site you certify that you are of legal age and not prohibited from purchasing the products.
REDEMPTION OF FREE PRODUCT AND COUPON OFFERS
From time to time, Gentry Custom LLC offers its clients special offers and discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website and through email to those who have registered for our email database. They are sometimes posted on our home page (www.gentrycustom.com) or announced via other means of communication in conjunction with the promotion of the Gentry Custom LLC product collection, including radio and TV broadcasts, internet forums and various online websites.
We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. Gentry Custom LLC, at our sole discretion, will determine if all purchasing criteria has been met to qualify for stated discount or free product. If you successfully circumvent the software safeguards of this website in order to receive several free products with your order, then we will (at our sole discretion) remove any extraneous free product from your order or cancel the order in its entirety. You will be informed of any order changes via the phone number or email address listed with your order.
APPLICABLE LAW
By visiting www.gentrycustom.com, you agree that the laws of the state of Montana, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Gentry Custom LLC
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. We only ship firearms to an FFL holder.
Must be 18 years or older to purchase a firearm.